11bt's Terms & Conditions — Complete Guide

These Terms and Conditions ("Terms") apply to the 11bt platform and all its services. "11bt", "we", and "our" refer to the 11bt.org website and its operating entity. "Member", "you", or "user" refers to any registered or unregistered individual who uses the 11bt services.

These Terms are governed by the applicable laws of Bangladesh. 11bt reserves the right to amend these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms.

• These Terms should be read alongside 11bt's Privacy Policy and Responsible Gaming Policy.
• In the event of any dispute, 11bt's decision shall be considered final.
• If any clause of these Terms is found to be invalid or unenforceable, all remaining clauses shall continue to be in full effect.

To open an account with 11bt, you must meet the eligibility requirements listed below. If these conditions are not met, your registration will not be accepted and your account may be closed at any time.

• Age Restriction: You must be at least 18 years of age to register. Accounts found to belong to minors will be closed immediately.
• Single Account: Each individual may operate only one account. If multiple accounts are found linked to the same device, IP address, or identity, all associated accounts will be closed.
• Accurate Information: You must provide accurate and up-to-date information during registration. Submitting false information is a violation of these Terms.
• Verification (KYC): Identity verification via national ID or passport may be required before a withdrawal is processed.
• Geographic Restrictions: Account registration may be restricted for users from certain regions or countries.

The mobile number and email address provided at registration will serve as the primary contact details for your account. It is your responsibility to keep them active and accurate at all times.

All financial transactions on 11bt are processed in BDT. Deposits and withdrawals can be made easily via bKash, Nagad, and Rocket. Our payment policy is fully transparent with no hidden charges.

Deposit Policy:

• The minimum deposit amount is BDT 200.
• Deposits must be made from a mobile banking account registered in your own name.
• Successful deposits are typically credited to your account within a few minutes.
• Deposits from third-party accounts are not accepted.

Withdrawal Policy:

• The minimum withdrawal amount is BDT 500.
• Withdrawals will only be sent to the same account used for the deposit.
• KYC verification may be required before your first withdrawal.
• Withdrawals are typically processed within 15–30 minutes.
• Withdrawals may be temporarily suspended in cases of suspicious transactions.

11bt offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with specific terms, and failure to comply may result in the bonus being forfeited. The full bonus terms and conditions for 11bt are detailed below.

• Wagering Requirement: To withdraw bonus funds, you must complete the required wagering amount (typically 10–30 times the bonus value).
• Validity Period: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games or game categories.
• One Bonus at a Time: Multiple bonuses cannot be active at the same time.
• Free Spins: Winnings from free spins are credited as bonus funds and are subject to wagering requirements.
• Bonus Abuse: Misuse of the bonus system will result in bonus cancellation and account closure.

All games on 11bt operate in accordance with international standards. Every game outcome is determined by RNG (Random Number Generator) technology, ensuring complete fairness and verifiability. Guaranteeing fair play for all members is a core goal of 11bt.

• The RTP (Return to Player) information for each game is publicly available.
• If a technical error affects a game result, that round will be voided and the bet will be refunded.
• The dealer's decision is final in all Live Casino games.
• In Sports Betting, bets are generally refunded if a match is cancelled.
• If a technical issue causes an abnormal outcome in any game, 11bt reserves the right to review the result.

Any gaming-related complaints must be submitted to the support team within 24 hours. Complaints submitted after this period may not be accepted.

11bt is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in immediate account termination.

• Multi-Account: Creating or operating multiple accounts is strictly prohibited.
• Bots & Automation: Automated software may not be used for gaming or betting.
• Fraud: All forms of fraud or system manipulation are strictly prohibited.
• Money Laundering: The platform must not be used for money laundering purposes.
• Bonus Abuse: Attempting to circumvent bonus rules is strictly prohibited.
• Account Sharing: You may not share your account with or allow access to any other person.
• Hacking or System Attacks: Attempting to interfere with or compromise platform security is strictly prohibited.

If prohibited activity is confirmed, 11bt reserves the right to close the account and forfeit the balance without prior notice. Legal action may be taken in serious cases.

11bt believes gaming should be a healthy form of entertainment. That's why we encourage every member to play responsibly and provide the tools to help them do so. Responsible gaming is a core pillar of 11bt's Terms and Conditions.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Limit: You can set a time limit for each gaming session.
• Self-Exclusion: You can self-exclude from the platform for a specified period.
• Reality Check: A summary of your gaming time and spending will be displayed at regular intervals.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.

If you experience any gaming issues, our support team is available around the clock to assist you. For more details, visit our Responsible Gaming View Page.

11bt takes the privacy of your personal information seriously. Data collected during registration is used solely for service delivery, identity verification, and legal compliance.

• Your information is never sold or shared with third parties.
• Information may be disclosed in response to lawful requests from legal authorities.
• All data is protected through SSL/TLS encryption.
• You may request to update or delete your information at any time.

For more details, visit our Privacy Policy Read.

11bt strives to deliver its services without interruption, but there are limitations of liability under certain circumstances that all members should be aware of.

• 11bt is not responsible for game losses resulting from internet disconnections or device issues.
• Service disruptions may occur in force majeure situations such as natural disasters or server attacks.
• 11bt is not responsible for delays caused by third-party payment processors.
• 11bt is not liable for any loss resulting from member negligence or unauthorized disclosure of account information.

11bt reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or a platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend visiting this page regularly.

If you have any questions or concerns regarding these Terms, please contact us:

• Email: [email protected]
• Live Chat: From any page on the platform, 24/7
• FAQ: FAQ View Page